Data Privacy Notice

Thaivej (referred to as 'we', 'our', or 'us') is firmly committed to protecting the privacy and security of your personal data. Our Data Privacy Policy ('Policy') outlines the type, extent, and purpose of the personal data we collect, use, and process as part of our medical tourism facilitation services. Your understanding of and consent to this Policy are crucial to our joint goal of ensuring your health and satisfaction throughout your medical tourism journey.

Identification of Parties

Data Controller: Thaivej
Email: contact@thaivej.com

Purpose of Data Collection

The primary objectives for collecting your personal data are:

To facilitate your access to medical facilities and healthcare providers abroad.
To coordinate travel, accommodation, and other logistics on your behalf.
To maintain communication with you before, during, and after your medical journey.
To improve our services based on your feedback and experiences.

Types of Data Collected

We may collect and process the following categories of personal data:

Personal Identification: Full Name, Date of Birth, Nationality, Passport Number.
Medical Information: Medical history, diagnoses, treatment plans, and other relevant health data.
Travel Documentation: Visa details, flight and accommodation bookings.
Contact Information: Email Address, Contact Number.

Data Storage and Security Measures

Your personal data will be securely stored in data centers. We employ robust security measures, including encryption and multi-factor authentication, to protect your data.

Data Sharing and Third-Party Involvement

Your personal data may be shared with the following third parties:

Healthcare Providers: To arrange your medical treatment.
Travel Agencies: To coordinate your travel and accommodation.
Insurance Companies: If applicable, to manage insurance claims and coverage.

User Rights

As a user, you possess the following rights under applicable data protection laws:

Right to Access: You may request a copy of your stored data.
Right to Rectification: You may correct or update inaccurate or incomplete data.
Right to Withdraw Consent: You may withdraw your consent at any time.
Right to Erasure: You may request the deletion of your data.

Duration of Data Retention

Your personal data will be retained for a period of 5 years or until you explicitly withdraw your consent.

Contact Information

For inquiries or to exercise your rights, please contact our Data Protection Officer at: Email: contact@thaivej.com

Acknowledgment and Consent

By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions set forth in this Data Privacy Policy.